Please read carefully and agree to the following terms before sharing any personal data or information with us.

If you share information with us, it will be understood that you have reviewed, read and accepted the terms of this privacy notice.

Generally, you can access and browse our website https://ghotels.com/ without disclosing personal data. However, if you request information from GHotels, or any of its products or services or request any clarification, file a complaint or in any way want to establish communication or contact with GHotels, GHotels may request that you provide personal data.

Likewise, GHotels collects personal data from you when you respond to questionnaires, surveys, search functions and use some of the tools found on our website.

For the purposes of the Processing of Personal Data that you may disclose on our website https://ghotels.com/, it will be considered that the Responsible for your Personal Data is GHotels, with address at Paseo de los Tamarindos No. 90 Arcos Bosques Col. Bosques de las Lomas, Cuajimalpa City Hall CP 05120 in Mexico City.

When establishing contact with us through our forms, questionnaires, or when registering on our website, you will be asked for your name, surname, gender, address, telephone number, information from your bank account or credit card or debit, email, as well as any other information that GHotels considers relevant to improve and help you with your experience when browsing our site.

GHotels will use your personal data to: (i) meet your request for information, products or services; (ii) address any complaint, question or comment; (iii) send you notifications, notices, propaganda or advertising about our products or services to the extent permitted by applicable law; (iv) sending information, as well as news, communications or advertising from GHotels; (v) create databases for statistical purposes; (vi) create databases for research and development of new products or services; (vii) send you notifications of changes to this privacy notice; or (viii) comply with laws or regulations applicable to GHotels business in the United Mexican States or in the world.

GHotels has set up a Privacy Committee through which you may request the exercise of your ARCO Rights, which consist of access to your personal data, its rectification, cancellation or opposition to its treatment for specific purposes, as well as for the revocation of the consent granted for the processing of your personal data to the extent permitted by law; The Privacy Committee is in charge of following up on your request and giving you a response within the next 20 (twenty) business days. This Privacy Committee will also carry out the requests that you make to limit the use or disclosure of your data. For this purpose, we allow ourselves to provide you with the email of the GHotels Privacy Committee: info@ghotels.com

You may request to access your data, rectify it, cancel it, oppose, limit its use or disclosure or revoke your consent, in terms of the Federal Law on Protection of Personal Data Held by Private Parties and other applicable provisions, by contacting the Compliance Officer Privacy Policy, to the email and / or telephone number that appear previously in our contact information.

Any request must indicate your name and address to respond, a copy of your official identification (passport, voter ID or driver’s license), the clear and precise description of the personal data you wish to access or wish to rectify, cancel or oppose and any other element that facilitates the location of your data, as well as any other requirement established by the Federal Law on Protection of Personal Data Held by Private Parties and other applicable provisions.

We reserve the right to share your personal data with GHotels employees, suppliers and consultants, who will process your personal data on behalf of GHotels. Likewise, we reserve the right to share your personal data with government authorities in the United Mexican States or abroad.

Our website includes embedded content, such as YouTube videos. The embedded content on this site works exactly the same as if you visited the application site.

These sites may collect data from you, use cookies, or monitor your interaction with the content itself. Here you will find a list of the external applications we use:

The facebook plugin is used so that you can have conversations via inbox with us without having to go to the other application. Facebook has its own cookie and privacy policy, over which we have no control. Check their privacy policy here: Facebook Privacy Policy.

We use YouTube videos embedded on our site. YouTube has a cookie and privacy policy over which we have no control. Review their privacy policy here: YouTube Privacy Policy.

We reserve the right to make modifications or updates to this privacy notice at any time, in order to attend to new legislation or jurisprudence, internal policies, new requirements for the provision or offering of our services or products and market practices. These modifications will be available to the public through our website https://ghotels.com/aviso-de-privacidad

The personal data provided will be kept for the period necessary to manage the requested service and, subsequently, the personal data of the interested party will be kept blocked for the period necessary for the formulation, exercise and defense of claims that may derive from their treatment.

In the event of participation in the job bank process, GHotels will keep the data of the candidates for a maximum period of 3 years from the application to the vacancy.

GHotels may post links to third party websites on this website. GHotels does not control the privacy or security compliance of these third party websites, and you release us from any responsibility for the conduct of these third party websites.

All social media sharing links, displayed as text links or social media icons, do not connect you to any of the associated third parties, unless you explicitly click on them.

Please note that this Privacy Policy and any other current policies, in addition to any amendments, do not create enforceable rights by third parties or require the disclosure of any personal information related to members of the Service or Site. GHotels is not responsible for the information collected or used by any third party advertiser or website. Review the privacy policy and terms of service for each site you visit via third party links.

This Privacy Notice is governed by the Federal Law on Protection of Personal Data in Possession of Individuals and the other laws and regulations of the United Mexican States; being the National Institute of Transfer, Access to Information and Protection of Personal Data the federal body in charge of safeguarding the rights to the protection of personal data (www.ifai.org.mx). Acceptance of this Privacy Notice implies acceptance of its terms and its express submission to the courts of Mexico City, Federal District, for any controversy or claim derived from this Privacy Notice.

Use of Cookies

The https://ghotels.com/ website uses a technology called “cookie”. A cookie is a piece of information that is sent to your web browser when you visit a website. Our cookies help provide additional functionality to the site and help measure site usage more accurately.

Your web browser can be configured in a way that allows you to control whether you want to accept cookies, reject them, or notify you each time a cookie is sent to your browser. If your browser settings are enabled to reject cookies, sites with enabled cookies will not recognize you when you visit a website again, and some of the site’s functionality may be lost. The Help section of your browser can tell you how to control the use of cookies. If you want to know more information about cookies, you can visit the site www.allaboutcookies.org.

Date of last update: 8 December 2020.